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Terms of Service

Last updated 31 July 2026

These terms govern your use of Reviews Widget. By creating an account or embedding a widget on your website, you agree to them.

Your account

You must provide accurate details when signing up and are responsible for activity under your account. Keep your credentials secure and tell us promptly if you suspect unauthorised access.

Subscriptions and billing

  • Paid plans are billed in advance through Stripe on a recurring basis in AUD.
  • Your subscription renews automatically at the end of each billing period until you cancel.
  • Upgrades take effect immediately, with the price adjusted for the remainder of the current period. Downgrades take effect at the end of the current period.
  • Applicable taxes are added where required.

Cancellations and refunds

You can cancel at any time from your account area. Cancellation stops future renewals; your plan stays active until the end of the period you have already paid for. If something has gone wrong with your subscription, contact support@reviewswidget.app and we will work with you to put it right. Nothing in these terms limits rights you have under the Australian Consumer Law or other laws that cannot be excluded.

Free plan and limits

The free plan includes a limited number of reviews and widgets. Plan limits are listed on the pricing page and may change with notice. Fair-use limits apply to prevent abuse of shared resources.

Acceptable use

You agree not to:

  • Publish fake, incentivised or misleading reviews through the manual review form.
  • Use the service for unlawful, deceptive or infringing content.
  • Attempt to disrupt, reverse engineer, resell or overload the service or its infrastructure.
  • Impersonate a business you are not authorised to represent.

You are responsible for making sure the reviews you display are presented accurately and comply with the consumer-protection rules that apply to you.

Third-party review platforms

Review content originates from third-party platforms and remains subject to their terms. Availability, formatting and completeness of that content can change without notice, and we cannot guarantee uninterrupted access to any particular source.

Intellectual property

We own the service, its software and branding. You keep ownership of your content and configuration, and grant us the licence needed to host and display it as part of the service.

Availability

We aim for high availability but the service is provided on an "as is" basis without warranties of uninterrupted or error-free operation. We may perform maintenance or change features over time.

Liability

To the extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect or consequential loss.

Suspension and termination

We may suspend or close accounts that breach these terms or create risk for other users. You can close your account at any time from the account area.

Changes to these terms

We may update these terms. Material changes will be communicated by email or in the dashboard, and the date above will be updated.

Contact

Questions about these terms? Email support@reviewswidget.app.