How to get your Google review link and share it with customers
To get your Google review link, open your verified Business Profile, select Read reviews, choose Get more reviews, then copy the link. Test it in a private browser window before sharing it by SMS, email, WhatsApp, a website button or a printed QR code.
How to get a Google review link from your Business Profile
Google now puts the review-request link and QR code in the same Business Profile panel. Sign in with an account that manages the profile, search for your business on Google, open Read reviews, then choose Get more reviews. Copy the link shown there. On some screen sizes the wording or position may differ, but the destination is the same review-request panel.
- Sign in to the Google account that manages your Business Profile.
- Search Google for your exact business name and location.
- Open Read reviews, then Get more reviews.
- Select Copy beside the review link.
- Paste it into a private browser window and confirm it opens the correct business review form.
Use a review-link finder when the profile menu is awkward
If you cannot reach the Business Profile controls, the free Google review link generator can find the public listing by business name and suburb. Choose the correct result and it returns a direct review link, the Place ID, a matching QR code and request-message templates. This is useful for agencies helping clients, but the owner should still verify the chosen listing before the link is printed or automated.
| Method | Best for | What to check |
|---|---|---|
| Google Business Profile | Owners with profile access | Correct signed-in account and location |
| Business-name search tool | Fast lookup or client support | Name, suburb, address and map pin |
| Place ID lookup | A listing with a common name | The Place ID belongs to the intended location |
| Existing saved link | Repeat campaigns | It still opens the live review form |
Test the link before a customer sees it
A review request sent to the wrong location is difficult to undo. Open the link in a private or incognito window, preferably on both a phone and a computer. The page should show the correct business name and the rating control. Do not submit a test review yourself; simply close the form after confirming the destination.
- Multiple locations: label each saved link with the suburb or store code.
- Service-area businesses: check the business name and service area because a street address may not appear.
- Recently moved: confirm the link reaches the current profile rather than an old or duplicate listing.
- Shortened links: test the final redirect, not only the short-link provider's preview.
One verified location, one tested link and one consistent request are worth more than a complicated campaign nobody checks.
How to share your Google review link with customers
Match the channel to the moment. A direct message works after a remote service or delivery; a QR code works while the customer is physically present; a website button catches customers returning for help or contact details. Keep the message short and make the link the only requested action.
| Channel | Best timing | Practical wording |
|---|---|---|
| SMS | Minutes after a completed job | Thanks for choosing us. If you have a moment, you can share your experience here: [link] |
| After delivery or a resolved support case | How did we do? Your honest Google review helps other customers decide: [link] | |
| In the existing customer conversation | Thanks again — if you would like to leave feedback, this link opens our Google review form: [link] | |
| Receipt or invoice | At payment | Review us on Google — scan or visit [short link] |
| Website | Thank-you or contact page | Had a recent experience with us? Leave a Google review |
A review request that does not pressure the customer
“Thanks for choosing us today. If you have a moment, we would value an honest Google review: [link]. Your feedback helps us improve and helps other customers know what to expect.” This asks for an honest account rather than a five-star rating and gives the customer room to decline.
Show the reviews you collect
Create a free website widget that imports your Google reviews and keeps them updated automatically.
Turn the link into a Google review QR code
A QR code contains the same review link in a form a phone camera can scan. Google lets owners download one from the Get more reviews panel on a computer. For custom colours, print formats or a centre logo, paste the tested link into the free QR code generator or build a ready-to-print card with the review card generator.
The companion guide to Google review QR codes and NFC cards covers print sizing, NFC programming, placement and testing in detail.
Link reviews to your website without confusing the two jobs
A review-request link sends an existing customer to Google to write feedback. A reviews widget brings published feedback back to your website for future customers to read. Use both: request reviews after the experience, then embed Google reviews on your website near an enquiry form, service description or price decision.
If your immediate goal is volume rather than display, the broader guide to getting more Google reviews explains timing, request scripts, staff habits and compliant follow-ups.
Manage review links for multiple business locations
Every location with its own Business Profile needs its own review link. Do not give a national team one unlabelled URL and hope customers choose the correct branch after it opens. Save each link in a controlled list with the public location name, suburb, full address, profile manager and the date it was last tested.
Give staff only the link for the location where the customer was served. For centralised SMS or email campaigns, pass a location field from the booking or sales record into the message so the correct URL is selected automatically. If that field is missing or uncertain, pause the request rather than sending the customer to a nearby branch.
- Use clear names: “George Street, Sydney” is safer than “Store 1”.
- Restrict editing: let one owner maintain the master list while staff use read-only copies.
- Retest after profile work: mergers, reinstatements and duplicate removals can affect which listing is live.
- Archive retired links: remove them from templates, automations and print-order files at the same time.
Measure requests without tracking customers' reviews
Google does not tell a business which request caused a person to post, and you should not pressure customers to prove that they reviewed you. Measure the process instead: requests sent, link clicks when your messaging system reports them, QR scans when you use an appropriate redirect, and the overall change in review count over time.
Keep measurement proportionate. A direct static Google link is simple and dependable; a tracked short link adds another service that can fail or expire. If you use one, make sure it redirects immediately, does not collect unnecessary personal data, and is tested alongside the direct destination. Never add a customer's name, email address or order details to the public review URL.
| Measure | What it tells you | What it does not prove |
|---|---|---|
| Requests sent | Whether the process is being followed | That a customer opened or completed the form |
| Link clicks or QR scans | Whether the prompt earned attention | That the person posted a review |
| New review count | Whether profile activity is growing | Which individual campaign caused each review |
| Review recency and themes | Whether recent experiences are represented | A precise conversion rate |
What Google allows when you request reviews
Google encourages businesses to remind customers to review them, but the contribution must reflect a genuine experience. Do not offer a discount, free item, competition entry or other reward in exchange for posting, changing or removing a review. Do not ask staff, contractors or people with a conflict of interest to review the business.
Google review link troubleshooting
| Problem | Likely cause | Fix |
|---|---|---|
| The link opens Google Maps but not the review form | A general Maps share URL was copied | Copy the review-request link from Get more reviews or use the link tool |
| The wrong business appears | A similar name or nearby branch was selected | Search with the suburb and verify the address and map pin |
| The review option is unavailable | The profile is unverified, restricted or ineligible | Check the Business Profile status before sharing the link |
| A customer is asked to sign in | Google requires a Google Account to post | Explain that a non-Gmail address can be used to create a Google Account |
| Printed material goes to an old listing | The location changed or listings were merged | Retest the destination and replace the QR artwork if necessary |
Sources & further reading
- Google Business Profile — create a link or QR code to request reviews — Google's current steps for copying and sharing a review-request link
- Google Business Profile — tips to get more reviews — Official guidance on genuine reviews, consistent requests and prohibited incentives
- Google Maps user-contributed content policy — Rules covering fake engagement, conflicts of interest and incentivised reviews
- Google review link
- Review requests
- Google Business Profile