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Topic Matrix review widget

The Topic Matrix review widget sorts your customer reviews by the things buyers actually ask about — speed, support, quality and value — so visitors find proof for their exact concern in one tap. Use AI to discover the topics your reviewers care about most, or set your own.

Last reviewed by the Reviews Widget product team.

Interactive preview

Try Topic Matrix

Tap a topic to see its score card and the strongest matching reviews, with the topic words highlighted.

Why a Topic Matrix review widget converts

Topic Matrix answers buyer objections directly. Each topic shows a score card — average stars, number of matching reviews and percentage of positive reviews — beside up to six of the strongest reviews that mention it, with the topic words highlighted.

It suits service pages, pricing pages and product pages where visitors weigh one concern at a time. Topics are matched in your existing reviews automatically, so there is nothing to tag by hand.

Dedicated Topic Matrix controls

Topic Matrix controls
ControlChoicesWhat it changes
TopicsUp to 8, with name, keywords and orderWhich topics appear and which words match them — or let AI find them in your reviews
Pinned reviewAny matching review per topicWhich review leads each topic's spotlight
Show “All” pillOn or offWhether visitors can view every review together
Reviews per topic2 to 6How many reviews show for the selected topic, flowing into responsive rows
Score cardAverage stars, review count, % positiveWhich figures appear on each topic's score card
Highlight topic wordsOn or offWhether matched words are marked in each review
Read all reviews buttonOn or off, custom textOpens the full review list

Responsive and accessible by design

On desktop the score card sits beside the reviews; on tablets it moves on top; on phones the topic pills scroll sideways and everything stacks. Pills work with arrow keys, meet 44px touch targets and the topic fade switches off for reduced-motion visitors.

Install it with one line

Choose Topic Matrix in the widget editor, save and paste the existing embed script into your website. Later changes update the installed widget automatically.

Optional Custom CSS hooks

Advanced users can target .rg-tm and its child classes. Shared appearance controls remain the recommended option.

Pricing

Plans that scale with your reviews

Every plan includes the Contact Widget with Phone and Email, star schema and unlimited views. Paid plans add quote requests, advanced controls and restricted client access.

Show prices in

All prices in AUD. Taxes calculated at checkout.

See full plan comparison

Frequently asked questions

What is a Topic Matrix review widget?+

It groups your customer reviews by what buyers care about, such as speed, support, quality and value. Visitors tap a topic and see a score card plus the strongest reviews that mention it.

How are topics found?+

You can start with the suggested topics, edit their keywords, or use the Find topics with AI button. AI reads your existing reviews, picks the topics buyers are actually looking for and replaces the list for you to review. When the widget loads, it matches those words in your review text, so new reviews are sorted automatically with no extra cost or delay.

Can I create my own topics?+

Yes. Use AI to discover topics from your reviews, then rename, reorder, switch off or edit them — or add your own, up to eight per widget. The editor shows how many of your reviews match each topic.

What happens if a topic has no matching reviews?+

It's hidden automatically, so visitors never see an empty topic. If no topics match, the widget shows all reviews instead.

Can visitors read every review?+

Yes. The Read all reviews button opens the full review list with filters and load-more.

Which plans include Topic Matrix?+

Free accounts can preview Topic Matrix in the editor. Publishing it on a website requires an active paid plan.

Answer every buyer question with reviews

Preview Topic Matrix free, then publish it with any paid plan.

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